Afri Trade Market Agency Privacy Policy
Effective Date: March 18, 2026
Welcome to Afri Trade Market Agency, a global B2B and B2C trade facilitation platform connecting buyers, sellers, exporters, and importers.
Afri Trade Market Agency. (“Afri Trade Market Agency”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you use our website, mobile applications, and related services.
1. Information We Collect
We collect information necessary to operate and improve our platform, including:
Account Information
Name, email address, phone number, company name, business address, language preference, and country of operation.
Verification Information
Business registration documents, licenses, tax certificates, and trade-related credentials for compliance and trust verification.
Transaction Information
Subscription details, invoices, transaction history, and payment-related data (processed securely by third-party providers).
Communications
Messages, emails, customer support interactions, and dispute-related information.
Device and Usage Data
IP address, browser type, operating system, time zone, pages visited, and usage behavior.
Marketing Preferences
Newsletter subscriptions, campaign participation, and communication preferences.
2. How We Use Your Information
We use your information to:
- Create, manage, and secure your account
- Connect verified buyers and sellers
- Facilitate transactions, payments, and logistics coordination
- Comply with legal and regulatory requirements (including KYC and AML obligations)
- Detect and prevent fraud, abuse, and security threats
- Improve platform functionality and user experience
- Provide customer support and resolve disputes
- Send service-related and marketing communications (you can opt out anytime)
- Analyze trends and platform performance
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain secure login sessions
- Understand user behavior and improve performance
- Store preferences such as language and region
- Support marketing and retargeting (where applicable)
You can manage cookies through your browser settings or our cookie banner. Disabling cookies may affect certain platform features.
4. How We Share Information
We do not sell your personal information. We may share it with trusted partners, including:
- Payment processors for secure transactions
- Verification partners such as banks, trade bodies, and compliance services
- Cloud and hosting providers for secure infrastructure
- Affiliated organizations and partners supporting trade facilitation
- Regulatory authorities or law enforcement when required by law
- Business successors in case of merger, acquisition, or restructuring
All third parties are required to maintain confidentiality and appropriate security standards.
5. Data Security
We implement industry-standard safeguards, including:
- Encryption of sensitive data
- Secure access controls and authentication
- Regular system monitoring and audits
- Role-based data access
While we take strong measures, no system is completely secure. You are responsible for keeping your account credentials safe.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request account deactivation or data deletion
- Opt out of marketing communications
- Manage cookie preferences
To exercise these rights, contact us at support@afritrademarketagency.com.
7. Eligibility
Afri Trade Market Agency is intended for business use. You must be at least 18 years old to use our services.
8. International Data Transfers
As a global platform, your information may be processed in Cameroon,Australia, USA, Canada, Brazil and other jurisdictions where we or our partners operate.
We take reasonable steps to ensure your data is handled securely and in compliance with applicable privacy laws.
9. Data Retention
We retain information only as long as necessary for:
- Legal and regulatory compliance
- Active business relationships
- Security, fraud prevention, and audits
When no longer required, data is securely deleted or anonymized.
10. Updates to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or through the platform.
Last Updated: March 18, 2026
